Eagleville, Harleysville

and North Wales School policies

Policies and Information

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WhatsNew

See our Calendar on the home page for upcoming events!

   

 

   
 

Current News

Open Enrollment in Music Dance Drama

NEW CLASSES:  Zumba-Join the Party!  In Eagleville, Harleysville and North Wales.  MUSIC:  DRUM LESSONS- FLUTE LESSONS- SAXOPHONE LESSONS

 

   

 

   
 

RecentNews

Register Now! We still have openings!

 

   

 

Policies 

 
 

Thanks to all for your support and assistance.  Our policies were made

with the  best interest of our students in mind.

***Updated policies are listed in your customer portal.  

Calendar of Holidays-Class Closings Below

  • October 31-Halloween-October is the festive month of dressing up into those scary, funny and sometimes pretty costumes.
  •  Don’t be caught with out a costume the week before Halloween or there will be a trick and no treat!
  • All Classes dress up October 24-30,the week before Halloween.
  • November-Thanksgiving(No classes Thursday - Saturday)
  • December—Winter Break(No Classes December 23rd -January 1st)-Season’s Greetings!
  • Spring Break(No classes Thursday-Saturday)
  • Memorial Day Weekend- (No classes Saturday- Monday)

These are the only Holidays the school will be closed.

 

 

   

Communication

 
 

 

  • Please be sure that you "JOIN" our email list on the front page of our website. We will be sending Newsletters updating you on the latest information.
  • You can also view these newsletters on the website.
  • You may call our 1 866 59 COMAD number for information and contact. Office managers are available and happy to assist you at each location.
  • Please note that we have a NO VERBAL communication policy for our teachers and parents.
  • Anything that requires important dates and times will be noted in a newsletter or on the website. Please call us if you receive verbal information. It is very important to receive correct information
  • .
  • Teachers are not the source for requests or to inform about a cancellation or withdrawal from a class. Written requests to the office is the only recognized form of communication by the school. We would like to assist you in the most effective way. We want to be sure all are informed about your cancellation to avoid any inconvenience to you.

 

   

Snow Policy/Emergency Closing

 
 


In the event of inclement weather or other emergencies be sure to call the answering machine or check the website.
  • Check one half hour before class time to see if we are in session. If the weather is bad please make a safe decision based on your area.
  • If there is not a message that states we are closed then we are in session.
  • Music:  Students will be contacted for Music for a snow schedule change. We usually add the class onto the semester.
  • Dance:  Students may schedule a makeup at their convenience.

 

 

May and June Re Scheduling

 
 


The months of May and June may require some rescheduling because of conflicts with the Teacher’s  schedules due to various rehearsals. Information will be sent out closer to the dates of change.

 

   

Substitutes

 
 


The Conservatory of Music and Dance reserves the right to replace a teacher if a teacher cannot attend a lesson.

 

   

Return Calls

 
 


We have an office manager, store manager, billing department and production department to assist you.  Dial 1 866 592 6623 and the prompts will direct you to their extensions.

 

   

Safety

 
 
 
Please do not allow students to enter the building alone. Bring students into the studio and be sure the teacher is aware of their presence. The parking lot is a very dangerous area, please do not ask students to meet you outside the building after class. Escort them to the car.
Please do not allow siblings to play in the parking lot or on the stairs inside the building. If you drop your child off for class, be sure to pick them up on time. We do not want students waiting outside alone in the parking area.

 

   

Parking

 
 
On busy evenings please allow extra time for parking so that students still are ready to begin class on time.          
  • Eagleville: For Music: There is parking in the rear of the building at our Eagleville location; we encourage students to enter through the back entrance for Music only. For Dance: Please enter through the front door.
  • Harleysville:   Because we are in a shopping center, parking is not a problem. If you have a teenage driver who has classes until later, be sure to remind them to always exit the building with another student or a teacher. It is never too safe of an area to ignore safety.
  • North Wales:   The parking lot outside the front of the building can be used, but also over the railroad tracks there in the back of the building. The building parking lot in the left corner is also available for us to park. .
 
   

Class Cancellations

 
 


The Conservatory of Music and Dance reserves the right to cancel classes with less than 5 in attendance.
  • Classes may begin with 1 to 3 in them but they will close within a month if there is insufficient enrollment.
  • Parents may opt for a private class, semi private or trio class with a shorter class time based on the fee schedule.
  • Classes with less than 5 in the class will be reduced 15-30 minutes or the class will close.  This is at the discretion of the Directors.
 
   

Form of Payments/June/Program Fees/Refund Policy

 
 


PAYMENT TYPE: There are two types of payment accepted.  Automatic payment by debiting a checking account(preferred) or payment by credit card.  Auto pay is the only form of payment accepted
POST DATED CHECKS: We do not accept post dated checks. We do not accept responsibility for post dated checks sent in.
CASH TRANSACTIONS: All Cash must be accompanied by a receipt or we cannot honor any problem or return associated with this problem.
JUNE:  Our Monthly fee is based on a 10 month payment for classes. To Assist you the last class date we will be post it on the bulletin board and also on the website.    Last charge is June 1 for class payments- This is based on a 10 month payment program.

REFUND POLICY:
There are no refunds for missed classes, students must make them up within 2 months of their missed classes for Dance.  No make-ups for Drama Classes.  Music classes have a repertory makeup offered every 2 months.

   

Recital Class Requirements

 
 


Students will receive paperwork in the Fall with information on our recitals.  Costume fees and paperwork will be due by Thanksgiving in order to get the group discount offered to us by the companies.  After the deadline, costumes will be able for purchase but at without the discount.  January 31- Deadline for all orders.

 

Absences- MUSIC LESSONS

 
 


  • If a student is absent from a class, he/she is entitled to a general music make-up class. A general music make-up class is a group repertory class where the students must come prepared with a piece to perform.
  • It is not required that a student have the piece memorized or completed.
  • The teacher will comment, discuss and /or recommend areas for improvement. Scales and exercises may also be asked for. Students are only entitled to this make-up if they call 24 hours in advance of their scheduled lesson.
  • A repertoire class (for make-ups) will only be offered once every two months. Please inform us that your child needs a make-up by placing your name on the repertoire list in the office. Make-ups must be taken before May 1.
  • There will be no make-ups carried over to the summer or following year unless extended because of snow cancellations or teacher absence. If a student is late for lessons, their time is missed and the class time will not be extended.
  • Teachers are regularly scheduled with lesson times back to back. To avoid interruption of lesson time, you may want to contact the office for questions, unless it pertains to the student's lesson. Understand that the teacher cannot speak to you longer than the student's lesson time.
  • Please call in your absences to our main number.  1 866 592 6623.  Extensions are given and teachers call in for them.

 

   

 Dance Teams, Company, Concerto 

 
 
    • This program is for more serious dancers, who want to improve their technique and strive for another level of dancing.  Our advanced program are those taking 2 or more classes a week.
    • We  have a holiday performance.
    • They are also required to attend competition if they are in Company or Dance Teams(fees for competition range from $40.00-$100.00).
    • Team/Company/Concerto may also be required to attend at least one master class during the year. (Fee may be $15.00-$60.00, depending on the artist brought in).
    •  Students are required to attend classes based on their level and must attend a one week summer camp.
    • A formal acceptance will e emailed.
    • Many of these students major or minor in dance in college.
    • We recommend non-performing classes to prepare for pre teams/teams and Academic Ballet Classes to prepare for Concerto.

     

  •    

    Drop a Class

     
     
     
    Parents must inform the studio 48 priors prior to discontinuing to receive a refund for classes.  This must be done through an email or by placing a note in the tuition box.  Parents will receive an email response to confirm receipt of their cancellation.  Please understand that you must receive an emailed receipt for confirmation.  Office managers have extensions and are located in each location to assist parents. 

    Refunds for charged accounts will be sent out the 15th of each month, so parents should expect a refund by the end of the month if their account was charged and the office was notified.

    Accounts will  be charged the first week of each month for tuition and an email will be sent out for all charges to automated accounts.

     

       

    CLASS SIZES and CLASS CANCELLATIONS

     
     

    Classes with less than 5 students in them will be reduced 15 minutes.  Classes with only 3 in them will be reduced to 30 minutes as a trio, duo or solo class.  The other option is to cancel the class.  This rule is to try to accommodate the parents who would like to try and keep this class open.  Classes with only 1 or 2 in it and wish to keep the class open will have to pay the private lesson/duo fee.